Password Recovery

If you have forgotten the administrator password/credentials you can reset your administration settings to the defaults.

• If "Connect to cloud" was enabled in System settings then you can possibly access your system by using the Command Center in your account at untangle.com
• If you have physical access to the server, you can reset the settings to the default admin/passwd credentials.

Using physical access do the following steps:

1) Reboot the server

2) When you see the boot menu (GRUB) press 'e' to edit the current boot entry

3) Using your arrow keys move down to the line "linux /boot/.." and go to the end of the line and add the text " init=/bin/sh"

4) Press F10 to boot the edited option

5) When a prompt appears run the following commands:

 * mount -o remount,rw /
 * rm -f /usr/share/untangle/settings/untangle-vm/admin.js
 * exit

6) Reboot the server again

7) Log in with "admin" and "passwd" and change the password to something secure.