Password Recovery - Revision history

Græmer at 19:51, 8 December 2021

2021-12-08T19:51:46Z

← Older revision		Revision as of 19:51, 8 December 2021
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	If you have forgotten the administrator password/credentials you can reset your administration settings to the defaults.		If you have forgotten the administrator password/credentials you can reset your administration settings to the defaults using the steps in this article: https://support.untangle.com/hc/en-us/articles/360019633473-Resetting-Admin-Password

	* If "Connect to cloud" was enabled in [[System]] settings then you can possibly access your system by using the ~~Command Center~~ in ~~your account at [~~https://~~untangle~~.~~com~~ untangle.com]
	* If you have physical access to the server, you can reset the settings to the default admin/~~passwd credentials.~~


	~~Using physical access do the following steps:~~

	~~1) Reboot the server~~

	~~2) When you see the boot menu (GRUB) press 'e' to edit the current boot entry~~

	~~[[Image:password_recovery_2.png\|center\|thumb\|800px]]~~

	~~3) Using your arrow keys move down to the line "linux~~ /~~boot~~/~~.." and go to the end of the line and add the text " init=~~/~~bin/sh"~~

	~~[[Image:password_recovery_3.png\|center\|thumb\|800px]]~~

	~~4) Press F10 to boot the edited option~~

	~~5) When a prompt appears run the following commands:~~
	* mount -~~o remount,rw /~~
	* rm -~~f /usr/share/untangle/settings/untangle~~-~~vm/admin.js~~
	* exit

	~~[[Image:password_recovery_5.png\|center\|thumb\|800px]]~~

	~~6) Reboot the server again~~

	~~7) Log in with "admin" and "passwd" and change the password to something secure.~~

Dmorris at 02:02, 28 November 2017

2017-11-28T02:02:21Z

← Older revision		Revision as of 02:02, 28 November 2017
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	If you have forgotten the administrator password/credentials you can reset your administration settings to the defaults.		If you have forgotten the administrator password/credentials you can reset your administration settings to the defaults.

	# If "Connect to cloud" was enabled in [[System]] settings then you can possibly access your system by using the Command Center in your account at [https://untangle.com untangle.com]		* If "Connect to cloud" was enabled in [[System]] settings then you can possibly access your system by using the Command Center in your account at [https://untangle.com untangle.com]
	# If you have physical access to the server, you can reset the settings to the default admin/passwd credentials.		* If you have physical access to the server, you can reset the settings to the default admin/passwd credentials.


	Using physical access do the following steps:		Using physical access do the following steps:

Dmorris at 02:01, 28 November 2017

2017-11-28T02:01:27Z

← Older revision		Revision as of 02:01, 28 November 2017
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	4) Press F10 to boot the edited option		4) Press F10 to boot the edited option

	~~[[Image:password_recovery_4.png\|center\|thumb\|800px]]~~

	5) When a prompt appears run the following commands:		5) When a prompt appears run the following commands:

Dmorris at 02:00, 28 November 2017

2017-11-28T02:00:43Z

← Older revision		Revision as of 02:00, 28 November 2017
Line 9:		Line 9:

	2) When you see the boot menu (GRUB) press 'e' to edit the current boot entry		2) When you see the boot menu (GRUB) press 'e' to edit the current boot entry

			[[Image:password_recovery_2.png\|center\|thumb\|800px]]

	3) Using your arrow keys move down to the line "linux /boot/.." and go to the end of the line and add the text " init=/bin/sh"		3) Using your arrow keys move down to the line "linux /boot/.." and go to the end of the line and add the text " init=/bin/sh"

			[[Image:password_recovery_3.png\|center\|thumb\|800px]]

	4) Press F10 to boot the edited option		4) Press F10 to boot the edited option

			[[Image:password_recovery_4.png\|center\|thumb\|800px]]

	5) When a prompt appears run the following commands:		5) When a prompt appears run the following commands:
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	* rm -f /usr/share/untangle/settings/untangle-vm/admin.js		* rm -f /usr/share/untangle/settings/untangle-vm/admin.js
	* exit		* exit

			[[Image:password_recovery_5.png\|center\|thumb\|800px]]

	6) Reboot the server again		6) Reboot the server again

	7) Log in with "admin" and "passwd" and change the password to something secure.		7) Log in with "admin" and "passwd" and change the password to something secure.

Dmorris at 01:58, 28 November 2017

2017-11-28T01:58:26Z

← Older revision		Revision as of 01:58, 28 November 2017
Line 6:		Line 6:
	Using physical access do the following steps:		Using physical access do the following steps:

	# Reboot the server		1) Reboot the server

	# When you see the boot menu (GRUB) press 'e' to edit the current boot entry		2) When you see the boot menu (GRUB) press 'e' to edit the current boot entry

	# Using your arrow keys move down to the line "linux /boot/.." and go to the end of the line and add the text " init=/bin/sh"		3) Using your arrow keys move down to the line "linux /boot/.." and go to the end of the line and add the text " init=/bin/sh"

	4) Press F10 to boot the edited option		4) Press F10 to boot the edited option

	# When a prompt appears run the following commands:		5) When a prompt appears run the following commands:
	* mount -o remount,rw /		* mount -o remount,rw /
	* rm -f /usr/share/untangle/settings/untangle-vm/admin.js		* rm -f /usr/share/untangle/settings/untangle-vm/admin.js
	* exit		* exit

	# Reboot the server again		6) Reboot the server again

	7) Log in with "admin" and "passwd" and change the password to something secure.		7) Log in with "admin" and "passwd" and change the password to something secure.

Dmorris at 01:58, 28 November 2017

2017-11-28T01:58:03Z

← Older revision		Revision as of 01:58, 28 November 2017
Line 6:		Line 6:
	Using physical access do the following steps:		Using physical access do the following steps:

	1) Reboot the server		# Reboot the server

	2) When you see the boot menu (GRUB) press 'e' to edit the current boot entry		# When you see the boot menu (GRUB) press 'e' to edit the current boot entry

	3) Using your arrow keys move down to the line "linux /boot/.." and go to the end of the line and add the text " init=/bin/sh"		# Using your arrow keys move down to the line "linux /boot/.." and go to the end of the line and add the text " init=/bin/sh"

	4) Press F10 to boot the edited option		4) Press F10 to boot the edited option

	5) When a prompt appears run the following commands:		# When a prompt appears run the following commands:
	* mount -o remount,rw /		* mount -o remount,rw /
	* rm -f /usr/share/untangle/settings/untangle-vm/admin.js		* rm -f /usr/share/untangle/settings/untangle-vm/admin.js
	* exit		* exit

	6) Reboot the server again		# Reboot the server again

	7) Log in with "admin" and "passwd" and change the password to something secure.		7) Log in with "admin" and "passwd" and change the password to something secure.

Dmorris at 01:57, 28 November 2017

2017-11-28T01:57:44Z

← Older revision		Revision as of 01:57, 28 November 2017
Line 6:		Line 6:
	Using physical access do the following steps:		Using physical access do the following steps:

	1) Reboot the server		1) Reboot the server

	2) When you see the boot menu (GRUB) press 'e' to edit the current boot entry		2) When you see the boot menu (GRUB) press 'e' to edit the current boot entry

Dmorris at 01:57, 28 November 2017

2017-11-28T01:57:37Z

← Older revision		Revision as of 01:57, 28 November 2017
Line 1:		Line 1:
	If you have forgotten the administrator password/credentials you can reset your administration settings to the defaults.		If you have forgotten the administrator password/credentials you can reset your administration settings to the defaults.

	1) If "Connect to cloud" was enabled in [[System]] settings then you can possibly access your system by using the Command Center in your account at [https://untangle.com untangle.com]		# If "Connect to cloud" was enabled in [[System]] settings then you can possibly access your system by using the Command Center in your account at [https://untangle.com untangle.com]
			# If you have physical access to the server, you can reset the settings to the default admin/passwd credentials.
	2) If you have physical access to the server, you can reset the settings to the default admin/passwd credentials.

	Using physical access do the following steps:		Using physical access do the following steps:

Dmorris at 01:57, 28 November 2017

2017-11-28T01:57:27Z

← Older revision		Revision as of 01:57, 28 November 2017
Line 2:		Line 2:

	1) If "Connect to cloud" was enabled in [[System]] settings then you can possibly access your system by using the Command Center in your account at [https://untangle.com untangle.com]		1) If "Connect to cloud" was enabled in [[System]] settings then you can possibly access your system by using the Command Center in your account at [https://untangle.com untangle.com]

	2) If you have physical access to the server, you can reset the settings to the default admin/passwd credentials.		2) If you have physical access to the server, you can reset the settings to the default admin/passwd credentials.

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	1) Reboot the server		1) Reboot the server

	2) When you see the boot menu (GRUB) press 'e' to edit the current boot entry		2) When you see the boot menu (GRUB) press 'e' to edit the current boot entry

	3) Using your arrow keys move down to the line "linux /boot/.." and go to the end of the line and add the text " init=/bin/sh"		3) Using your arrow keys move down to the line "linux /boot/.." and go to the end of the line and add the text " init=/bin/sh"

	4) Press F10 to boot the edited option		4) Press F10 to boot the edited option

	5) When a prompt appears run the following commands:		5) When a prompt appears run the following commands:
	* mount -o remount,rw /		* mount -o remount,rw /
	* rm -f /usr/share/untangle/settings/untangle-vm/admin.js		* rm -f /usr/share/untangle/settings/untangle-vm/admin.js
	* exit		* exit

	6) Reboot the server again		6) Reboot the server again

	7) Log in with "admin" and "passwd" and change the password to something secure.		7) Log in with "admin" and "passwd" and change the password to something secure.

Dmorris at 01:57, 28 November 2017

2017-11-28T01:57:15Z

← Older revision		Revision as of 01:57, 28 November 2017
Line 6:		Line 6:
	Using physical access do the following steps:		Using physical access do the following steps:

	# Reboot the server		1) Reboot the server
	# When you see the boot menu (GRUB) press 'e' to edit the current boot entry		2) When you see the boot menu (GRUB) press 'e' to edit the current boot entry
	# Using your arrow keys move down to the line "linux /boot/.." and go to the end of the line and add the text " init=/bin/sh"		3) Using your arrow keys move down to the line "linux /boot/.." and go to the end of the line and add the text " init=/bin/sh"
	# Press F10 to boot the edited option		4) Press F10 to boot the edited option
	# When a prompt appears run the following commands:		5) When a prompt appears run the following commands:
	* mount -o remount,rw /		* mount -o remount,rw /
	* rm -f /usr/share/untangle/settings/untangle-vm/admin.js		* rm -f /usr/share/untangle/settings/untangle-vm/admin.js
	* exit		* exit
	# Reboot the server again		6) Reboot the server again
	# Log in with "admin" and "passwd" and change the password to something secure.		7) Log in with "admin" and "passwd" and change the password to something secure.